FAQ

Shipping

  • Processing

    Orders received after 3:00 PM EST will be processed the next business day

    Most orders will be processed and shipped within 3 business days

    We do not ship on Saturday, Sunday, or holidays

    E-mail notification with will be sent once your order ships, you can also log on to your account to view the status of your order.

    Orders over $150.00 will be shipped “Signature Required”, unless requested otherwise

  • Shipping Cost

    You can obtain the cost of shipping by placing the desired items in your cart and proceeding to checkout. The cart will produce a cost based off the items in your cart and the shipping destination.

  • Shipping Options
    • • USPS First Class Domestic, arrives within 3-5 business days. (Standard)
    • • USPS Priority Mail Domestic, arrives within 1-3 business days. (Priority)
    • • USPS First Class International*, arrives within 10-20 business days* (Standard)
    • • USPS Priority Mail International, arrives within 6-10 business days* (Priority)

    The times listed are approximate delivery times provided by USPS and are not guaranteed by USPS orRockhart Clothing.

  • International Shipping

    Duty & Vat Taxes (Customs Fees):
    These fees are not included in the shipping price of your order. These fees are calculated at the shipping destination and must be paid upon delivery. Depending on the country, different fees will apply. Independent Fabrication is based in the USA. All orders are processed in USD. International customers are encouraged to pay using PayPal.

    International Forwarding Services
    For international buyers using forwarding services, we will treat the delivery as a normal address. Once a package is successfully delivered to an address Independent Fabrication’s delivery obligation to the customer is fulfilled. Any and all issues with delivery from the forwarding service to country of residence, customs, etc. is the responsibility of the buyer and their chosen forwarding service. We will not replace or refund packages successfully delivered to forwarding services.

  • Shipping During the Holidays

    The holidays can delay shipping times, as well as processing time due to the larger influx of orders. This applies especially to the months of November and December. Please refer to the USPS website for a list of recommended deadlines, and remember to add on a few days to allow for processing when calculating delivery time.

    Delivery dates listed by USPS are not guaranteed by USPS or Rockhart Clothing.

  • Can You Gift Box My Order?

    Unfortunately, we are unable to gift-wrap at this time. We apologize for any inconvenience.